Help
From time to time things go wrong, hopefully we can get you back on track!
Tweet Us Email UsFrequently Asked Questions
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How does Pricehare work?
It's really quite simple. A user (you) will enter the URL of a product you'd like to buy online a little cheaper and Pricehare will poll that URL once a day to check if the price has changed. Any changes in price are tracked and charted, and the moment the price drops Pricehare will email you!
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I've created a new tracker, where is it?
When you create a new tracker, it can take a little while for it us to fetch all the information we need. If it hasn't shown up in your 'Tracking' panel after 30 minutes, please let us know!
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What if a price appears incorrect?
Pricehare uses an advanced algorithm to track the price of an item from a URL you have provided. From time to time, we may not get this completely accurate. If you come across and incorrect price, please report the web page and the correct price to [email protected]and we'll investigate.